My Page

Password

• I cannot remember my transaction password. What should I do?
• How can I change the transaction password?
• I cannot remember the log-in password. What should I do?
• How can I change my log-in password?

Others

• What if I use a Family Plan?
• I tried to re-install KOK PLAY due to its latest update, but I am experiencing system errors. How should I solve this problem?
• Where can I find ‘Announcement’?
• I got a verification message even though I did not send the request.
• I did not receive any text messages (SMS).
• I put the wrong recommendation code. Can I change the recommender?

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